Introduction and Definitions
Collection of Personal Information
We gather information about our users when they register on our websites, utilize our services, place an order, sign up for our newsletters, fill out a form or answer a survey etc. When registering as a user or placing an order, the user may be requested to provide personal information. This information may be name, address, email address, phone number, credit card information and other types of information such as age, gender, preferences, occupation and other demographic information.
Onsite behavior and cookies
We also gather information on the behavior of users on our websites and services using cookies.
When a user visits our websites or registers, we may place a cookie – a string of code or data file – on their computer. A cookie is a passive file and cannot spread viruses or other harmful programs. A cookie stores information about the user’s behavior on our websites, enabling us to, for instance, recognize you when you return to our websites. We also gather information about such things as your browser type and version, the pages and features you visit and use and what Services you purchase. As a user, you are always able to disable cookies and remove cookies placed on your computer by following the instructions on removing cookies for the browser that is being used. If a user should block cookies, our website and services may have reduced functionality and some services may be unavailable. A cookie is a passive file and cannot spread computer virus or any other malicious programs. We collect and analyze this data on the onsite behavior of the users to improve our websites and services, ensuring a better future experience of our websites and services for the users. We may engage with third parties to help us analyze and understand these data. These third parties will have no right to use this data for any purpose other than assisting us in the improvement of our websites and business.
We gather financial information on the user to ensure their creditworthiness and to collect payment from the user for products or services purchased. When a user makes a purchase or engages in a transaction with financial information on our websites, the user accepts that we pass on their financial information to the selected payment gateway.
Use of Personal Information
We use the gathered information for a number of different purposes. Among, but not limited to these, are:
- Personalizing the user’s visits to our websites and services
- Improving our websites, platform and services
- Improving customer service
- Improving transactions on our websites and services
- Sending emails and optionally SMS messages upon orders/purchases
- Sending system messages and alerts via both email and SMS message.
- Helping us protecting our rights and providing security for our websites, services, company, users, staff, offices etc.
- Meeting legal requirements
Distributing personal and general emails and SMS messages (company news, system updates, information about related products, service information etc.)
Protection of Personal Information
We have implemented a number of security precautions to maintain and ensure the safety of the user’s personal information. This applies both to instances of the user making a purchase or entering, transmitting or accessing their information in the login area/backend.
All our services require both password and username to log in. When you are done using our services, please remember to click the “Log Out” button to avoid strangers using your computer and gaining access to information and services. Also make sure to store your password and username in a safe manner and never hand them over to a third party. All passwords are one-way encrypted/hashed, meaning that we are unable to resend them or relay them by phone. Users must follow the instructions on the website to receive a new password.
Credit card information is not stored on our servers. All card information is stored securely in our PCI-certified payment gateway which also performs all transactions. When you enter your card information, this takes place on an encrypted and secure page on our payment gateway.
Sharing and Transferring Personal Information
We will not disclose, sell or exchange the user’s information to a third party.
The User’s access to their data:
At all times, the user will have access to the personal information shared by the user by way of password and username in the “login-area/backend”. Here, the user can both see and edit their own information. Should the user wish us to send this information to them by email we will do so within thirty days. We may elect to charge the user a fee for this service.
Acceptance of Policy
Zumo A/S - Denmark
Jens Baggesens Vej 47
8200 Aarhus Nord
Phone: +45 70 70 18 00