2.1. The data-processing organization for processing your personal information is:
Axel Gruhns Vej 2B
Reg. nr. 29221642
Tel. +45 7070 1800
2.2. When we process personal information, we comply with the EU General Data Protection Regulation (GDPR) as well as the Danish Personal Data Regulations, which may apply after May 25, 2018.
2.4. If you want insight into your personal information or if you believe that incorrect data has been registered - or do you have any other objections, please contact Zumotools. You have the opportunity to gain insight into which information is registered about you and you may object to a registration in accordance with the rules of the Danish Law of Personal Data.
3. Website and cookies
3.1. When you visit the website www.zumoqr.dk and/or www.zumoqr.com , we use Google Analytics cookies. A cookie is a small text file stored in your browser to recognize your computer on subsequent visits. Cookies help us see how many people visit the website (traffic metric) and how our users interact with the website. We do not process user behavior information that can associate user behavior with specific people.
3.2 As mentioned in section. 3.1. we use Google Analytics cookies to give us insight into how visitors use our website. We do not share this data with anyone, and the knowledge we get is used solely to improve the website and user experience for you as a visitor. You can read more about Google Analytics cookies here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
3.3. You can opt out of cookies from Google Analytics here (It is not recommended). https://tools.google.com/dlpage/gaoptout
3.4. Cookies delete themselves after a certain number of months (may vary), but they are renewed after each visit. If you want to delete or block cookies, see a guide here. https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en-GB
4. Collection of Personal Information
4.1. If you are a customer or demo user, we collect the following general personal information about you: name, address, ZIP, city, country, mobile number and email address and billing information as company name, commercial registration no. etc. If the site allows for automatic card payment, we will also collect payment card information.
4.2. We do not collect any special categories of personal information (sensitive information) about you.
4.3. When creating a customer or demo account you agree, that we can collect information about you.
5. Processing of Personal Information
5.1. We only process personal information to the extent necessary, i.e. when you created as a customer or demo user. For example, it can be necessary if we want to fulfill our obligations under subscription and related services agreements. It can also be to meet the obligations we have as a Danish company where we are covered by Danish legislation.
5.2. Personal information shall be understood as defined in the Danish Law of Personal Data.
5.3. We do not make any profiling of you and do not abuse your personal information.
5.4. If you are a customer or demo user, we use your personal information to:
- Submit order confirmation, passwords and user guides to you
- Provide customer service and support as well as answer questions and comply with your requests
- Perform your orders and deliver our services
- Manage the administrative tasks within customer relationship management
- Provide advice on new options, products, prices, system updates, downtime, etc. via email.
6. Sharing of your personal information
6.1. We only share your personal information with those of our suppliers and partners who assist us in the execution of your order or assist us with our IT operations, hosting, services, etc. This means, for example, that we can share your information with our service providers, our technical support and our bank.
6.1.2. We share your information to the extent we are required, for example as a result of reporting to public authorities like SKAT (tax authorities).
7. Sharing information with recipients outside the EU/EEA
7.1 In general, we do not share information with recipients outside of the EU/EEA unless they are among our service providers and we at the same time have concluded a Data Processing Agreement or an EU-U.S. Privacy Shield agreement with the relevant supplier - thus complying with the EU GDPR legislation.
7.2 When you create a customer or demo account, you receive a service mail from zumoQR that contains your login information for your zumoQR account. The service mail is executed through our American service provider MailGun, which is compliant in accordance with the EU GDPR legislation. You can read more about Mailgun and GDPR here: https://www.mailgun.com/gdpr
8. Protection of personal data
8.1. According to the Danish Law of Personal Data, your personal information must be kept safe and confidential. We store your personal information on computers and servers with restricted access that are located in controlled facilities. In addition, our security measures are continuously monitored to determine whether our user information is handled properly and under respect with your rights as a user. However, we cannot guarantee 100 percent security for data transfers over the Internet. This means that there may be a (limited) risk that other unauthorized persons gain access to information when data is sent and stored electronically. Therefore, you disclose your personal information at your own responsibility.
8.2. Personal data is deleted or anonymized continuously as the purpose they were collected for terminates. Personal data will be stored for a maximum of 12 months after the end of the purpose.
8.4. To the extent personal information about you is processed, you have the right to disclose what personal information is attributable to you according to the Danish Law of Personal Data. If it appears that the information or data processed about you is incorrect or misleading, you are entitled to require these corrected, deleted or blocked. You can at any time object to that information about you being processed. You may also revoke your agreement at any time. You also have the opportunity to complain about the processing of information and data concerning you. Complaints are submitted to Datatilsynet (data protection supervisory authority), cf. § 58 (1) of the Danish Law of Personal Data
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